Resume and Services OfferedTo those concerned; The following will offer a bit of information about me, my skills and experience, my philosophy, and what I can offer to you and your concern. I have been working since 1991 in various roles in the computer industry. My primary concentration is in systems, information technology, and networking, with experience in web development as well. My experience level ranges from end user to management. I have chosen to focus primarily on using software from Microsoft including operating systems, management tools, web servers, and enterprise applications. Early experience in systems administration and desktop support developed my ability to communicate with people to understand their problems and needs, a skill and focus that I find carries right up to management. Some of the most interesting work I have done was as a technical Product Manager for an Internet server product where I had the opportunity to leverage my systems experience in a new direction and further hone my communication and planning skills. My role was to translate customer concerns and desires into technical requirements for engineers, and finally into a finished solution. More recently I worked as the manager of a small team of systems engineers running a Internet datacenter and corporate office. There I focused both on managing web servers and associated infrastructure, as well as development work creating web sites and database driven web applications. Building that team to share common goals through separate actions proved to be a very rewarding experience. My most recent work is at a Biotech start up where a regulated environment required very detailed and clear definition of procedures and plans. My focus here developed from engineering technical solutions, to focusing on efficient process and procedures that allow a growing organization to maintain quality and develop effective business solutions. To explain more about who I am and how I work, I have written down some of my work values and philosophy. I have prepared a resume of my background and experience. Please have a look and feel free to contact me with any questions or comments. I look forward to speaking with you to discuss how can lend my experience and skills to your cause. Sincerely, Garrick Heuer
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